Manufacturer's Warranty

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Description

Designed for relaxation and wellness, the Golden Designs St. Moritz 2-Person Outdoor Sauna combines PureTech™ Hybrid Full Spectrum heating with a Harvia 8KW traditional stove for a fully customizable experience. Crafted from premium Canadian Red Cedar, it features ergonomic bench seating, Himalayan salt bars, and LED chromotherapy lighting. Enjoy seamless connectivity with Bluetooth speakers, MP3 auxiliary input, and an FM station. With its versatile outdoor design, this sauna is the perfect investment for detoxification, muscle recovery, and total well-being.

Key Features

Premium Pacific Cedar Construction: Crafted from high-quality Pacific Premium Cedar wood, known for its durability and natural aroma, enhancing your sauna experience.

Efficient Barrel Design: The barrel shape maximizes usable space while minimizing excess cubic feet, allowing the sauna to heat quickly and efficiently.

Interior Backrest with Accent Lighting: Includes a comfortable backrest with integrated accent lighting, adding ambiance to your relaxation sessions.

Interior LED Control Panel: Features an LED control panel for easy adjustment of lighting settings, allowing you to customize your sauna environment.

Complete Sauna Accessories: Comes with a sandglass, thermometer, bucket, and scoop, providing all essentials for an authentic sauna experience.

Harvia "WALL" Stove: Equipped with a 6KW traditional sauna stove with built-in controls; an optional upgrade to an 8KW stove is available for enhanced heating.

Dimensions & Specifications

Capacity: 2 persons

Construction Material: Pacific Premium Cedar wood

Heating System: Harvia "WALL" Stove 6KW (optional 8KW upgrade)

Electrical Requirements: 240V / 30AMP (6KW Stove) or 240V / 40AMP (8KW Stove) and 120V / 15AMP (Control for Lights)

Assembled Dimensions: 75" W x 60" D x 80" H

Shipping Dimensions with Stove: 74" W x 44" D x 38" H

Shipping Dimensions without Stove: 74" W x 44" D x 25" H

Assembled Weight: 409 lbs

Shipping Weight: 595 lbs with Stove & Stones / 515 lbs without Stove & Stones

Shipping: Ships in 3 boxes

Health Benefits

  • Detoxification: Flush out toxins with deep infrared heat.
  • Improved Circulation: Boosts cardiovascular health.
  • Muscle Recovery: Relieves soreness and tension.
  • Skin Rejuvenation: Promotes a healthy, glowing complexion.

Return Policy

At InHouseWellness, we want to ensure that you are completely satisfied with your purchase. Please review our refund and return policy below before making your purchase:

Eligibility for Returns:

30-Day Return Window: You have 30 days from the date of delivery to initiate a return. After this period, we cannot offer refunds or exchanges.
Condition of Items: All returned items must be in new, unused condition and include all original packaging and accessories.
Manufacturer’s Return Policy: As part of our dropshipping model, we adhere to the manufacturer’s return policy. Please be aware that each supplier’s policy may vary, and we will assist you in following their specific return procedures.
Restocking Fees:

25% Restocking Fee: All returned products are subject to a 25% restocking fee based on the original purchase price. A restocking fee is charged by the manufacturer and is applied to cover costs.

Initiate Your Return: To start a return, please contact our customer service team at support@inhousewellness.com with your order number and reason for the return.
Return Merchandise Authorization (RMA): All returns require pre-approval and an RMA number from the manufacturer. We will guide you through this process.
Return Shipping: Customers are responsible for return shipping costs unless the item is damaged or defective upon arrival. Shipping fees are non-refundable.
Refund Process: Once your return is received and inspected, your refund will be processed within 14 days, minus any applicable fees.
Damaged or Defective Items: If you receive a damaged or defective product, please contact us within 24 hours of delivery. We will assist you with a replacement or full refund at no additional cost, following the supplier's return policy.

Non-Returnable Items: Some items may not be eligible for return, including:

Custom-made or personalized products
Products that have been opened or used
Gift cards
Exchanges: If you'd like to exchange a product, please contact us within 30 days of delivery. Exchanges are subject to product availability, and additional shipping charges may apply.

If you have any questions about our return policy or need assistance with a return, please don't hesitate to contact us at support@inhousewellness.com.

Why Choose Golden Designs Inc?

The "St. Moritz" sauna combines traditional design with modern features, offering a luxurious and therapeutic experience. Its efficient barrel design ensures quick heating, while the premium Pacific Cedar construction provides durability and a pleasant aroma. The inclusion of essential sauna accessories and the option for an upgraded stove make it a comprehensive choice for those seeking a high-quality sauna experience.

Shipping Details

We want to ensure your order arrives safely and with as little hassle as possible. Here's everything you need to know about how shipping works:

Curbside Delivery:

All products are delivered curbside at your delivery address. The freight company will contact you 1-3 days before delivery to schedule a convenient time for your delivery.
Please note, customers are responsible for bringing the product inside once it is delivered to the curb.

White Glove Service (Optional Upgrade):

If you'd like your product brought inside and placed in a specific room, you can opt for our White Glove Service at checkout. This service includes inside delivery to any room in your home, regardless of floor level.

Please note that White Glove Service does not include unpacking, assembly, or installation.
Additional fees apply, which will be displayed at checkout, and 2-5 business days will be added for scheduling and coordination.

Premium Installation & Assembly (Optional Upgrade):

For customers who want full assembly and installation, we offer a Premium Installation Service. This includes the White Glove Service (inside placement) along with complete assembly and setup of your product.

If applicable, electrical work may be required (e.g., wiring a sauna to a dedicated circuit).
The base fee covers the delivery and initial setup. Additional labor costs will apply for assembly and installation, charged at $50–$75 per hour, per person (rate varies by region), and $75–$150+ per hour for electrical work (based on local electrician rates).

3–10 business days may be required for scheduling, depending on installer availability.

Estimated Delivery Time:

General Delivery Timeframe: Shipping times generally range from 5 to 30 days after shipment, but delivery may extend up to 60 days depending on the supplier and location.

West Coast Delivery: Typically takes 7-10 days from shipment.
East Coast Delivery: Typically takes 14-18 days from shipment.
Custom or Specialty Products: Some items, such as Ripavi saunas, may take 90-120 days as they are built to order and shipped from Finland.
Shipping Confirmation:

Once your order is shipped, you will receive a shipment confirmation email with your tracking number. This number will be active within 24 hours, allowing you to track your order’s progress directly via the carrier’s website.
Need More Information?

If you have any questions or need further assistance with your delivery or shipping time, please feel free to email, text, or call us for more accurate delivery estimates. We're here to help!

Warranty Details

Your Assurance of Quality with InHouseWellness At InHouseWellness, we believe in offering more than just exceptional products—we stand behind their quality. That’s why we extend the 5-Year Limited Manufacturer’s Warranty provided by Golden Designs, Inc., ensuring peace of mind with every purchase. Below is the exact Warranty Document you will receive with your Sauna purchase. You can always come back here to download it and/or submit it to the manufacturer.

THEM
Dedicated Customer Support
Friendly experts available pre- and post-purchase
Limited or unreliable support
Transparent Pricing
Honest pricing with no hidden fees
Surprise fees and inflated costs
Fast Product Delivery
Priority shipping for faster relaxation
Long wait times and delays
Premium Craftsmanship
Handpicked, high-quality sauna products for durability
Mass-produced with quality risks
Exclusive Bundling Options
Save more with curated bundles tailored to your needs
No bundle offers or limited options