At InHouse Wellness, we work directly with the exclusive distributor of Finnmark Designs, to ensure your sauna is delivered safely and efficiently.

Shipping Details

• Shipping Method: Orders are shipped via Ground or LTL Freight, depending on the size of the sauna
• Delivery Timeframe: Most orders ship within 7–10 business days from processing
• Tracking Info: You’ll receive a shipping confirmation email with tracking once your order has been dispatched

Curbside Delivery (Included)

• All saunas are delivered via curbside freight service
• The carrier will contact you to schedule delivery
• You are responsible for bringing the sauna into your home

Return Policy

• Eligible Returns: Uninstalled, unused saunas may be returned within 30 days of purchase
• Return Authorization Required: Email CustomerService@BathingBrands.com to request a Return Authorization (RA) number before shipping any product back
• Return Shipping:
• For shipping damage or Bathing Brands error, return shipping is covered
• For standard returns, the customer is responsible for return shipping (insured using the same method it was delivered)
• Restocking Fees: No standard restocking fee; however, a re-boxing fee ($20–$50 depending on product) may be applied if new packaging is required
• Inspection: Refunds are issued once the product is inspected and confirmed undamaged

Finnmark Designs offers one of the most transparent and dependable warranties in the sauna industry—designed to protect your investment for the long haul.

🔥 Heater Warranty – Unconditional Lifetime

• Spectrum Plus™ Incoloy Heaters (UL Listed):
• Unconditional Lifetime Warranty
• Designed for 40,000+ hours of use—equivalent to over 130 years at 5 sessions per week
• No other sauna brand matches this level of confidence in heating element durability

🪵 Sauna Cabin Warranty – 10 Years

• Coverage: Defects in materials and workmanship for the wood structure and electrical components
• Duration: 10-Year Limited Warranty, far exceeding the typical 7-year industry standard
• Transparency: No hidden clauses or misleading “lifetime” claims—just straightforward protection
• Peace of Mind: If a manufacturing defect arises, it will typically reveal itself within the first 90 days, and you're fully covered

⚠️ Warranty Limitations

• Warranty applies to residential use only
• Improper installation, misuse, or unauthorized modifications will void coverage
• Proof of purchase is required for any claim

📝 Support & Claims

For warranty questions or support:

📧 Support@InHouseWellness.com

Or contact CustomerService@BathingBrands.com for returns and manufacturer-specific issues