ThermaSol PP18SR PowerPak Series 18kW Steam Shower Generator

• Designed for small commercial and heavy-use residential steam rooms
• Ideal for health clubs, spas, and wellness centers
• Delivers consistent, high-output steam for rooms up to 1,000 CF
• Innovative split-tank design reduces wear and enhances longevity
• Stainless steel tank for long-lasting performance
• Durable, corrosion-resistant Incoloy heating elements
• Can be installed up to 50 ft. from the steam room
• No extra drain line required—connects directly to room drain
• All service access from front and top panels for convenience
• Ships fully assembled for easier installation
• Hardwired electrical connection
• Includes polished chrome steam head, temperature sensor, and digital timer
• Covered by an 18-month parts & labor warranty

Model PP18SR-240

• Input Voltage: 208–240VAC, 3-Phase
• Kilowatt Rating: 18 kW
• Maximum Amperage: 44 AMPS
• Overcurrent Protection: 60 AMPS
• Water Inlet: 3/8" Compression
• Steam Outlet: 1" NPT
• Safety Valve: 3/4" NPT
• Electrical Connection: Hardwired

Model PP18SR-480

• Input Voltage: 480VAC, 3-Phase
• Kilowatt Rating: 18 kW
• Maximum Amperage: 22 AMPS
• Overcurrent Protection: 30 AMPS
• Water Inlet: 3/8" Compression
• Steam Outlet: 1" NPT
• Safety Valve: 3/4" NPT
• Electrical Connection: Hardwired

Included in Package

• ThermaSol PP18SR PowerPak Series Steam Generator
• Polished Chrome Steam Head
• Digital Timer & M8 Cable
• Temperature Sensor with 50 ft. Lead Wire
• Warranty Documentation

• Trusted leader in commercial steam innovation for over 65 years
• Proudly designed and assembled in the U.S.A.
• Enhanced efficiency with split-tank design—reduces scale buildup
• Flexible installation: up to 50 feet from steam room
• Service-friendly layout for minimal downtime
• Reliable warranty and support for commercial operators

At InHouse Wellness, we partner with Bathing Brands, the official distributor of ThermaSol, to ensure your steam shower products are delivered safely and efficiently.

📦 Shipping Method

• All ThermaSol products are shipped via Ground or LTL Freight, depending on the size and weight of the item
• Processing Time: Most orders ship within 7–10 business days after your order is processed
• Tracking Information: A shipping confirmation email with tracking details will be sent once your order leaves the warehouse

🏠 Delivery Details

• Curbside Delivery (Standard):
• Larger ThermaSol items (e.g., steam generators, rainheads, control packages) are delivered via freight
• The freight carrier will contact you to schedule a delivery appointment
• Curbside delivery only — customers are responsible for moving the item into their home

🔁 Return Policy

• Return Eligibility: New, unused, and uninstalled ThermaSol products can be returned within 30 days of purchase
• Return Authorization Required: Contact CustomerService@BathingBrands.com to obtain a Return Authorization (RA) before returning any item
• Return Shipping:
• If the return is due to shipping damage or a distributor error, Bathing Brands covers return shipping
• For standard returns, the customer is responsible for insured return shipping via the original delivery method (Ground or LTL)
• Re-boxing Fee: If new packaging is required, a $20–$50 re-boxing fee may be deducted from your refund
• Refunds: Issued after the product is inspected and confirmed to be in like-new condition. If damage is found, a claim must be submitted with the carrier.

❓ Have Questions?

For help with tracking, freight quotes, rural delivery options, or returns:

📧 Contact us at Support@InHouseWellness.com

📩 Or email Bathing Brands directly at CustomerService@BathingBrands.com

At InHouse Wellness, we’re proud to offer premium ThermaSol steam shower systems, backed by a strong manufacturer warranty. All ThermaSol warranties apply only to the original purchaser and require installation by a licensed professional per ThermaSol guidelines.

✅ Steam Generator Warranty (Residential Use Only)

• PRO, AF, and SSM Series Generators:
• 2-Year “In-Home” Warranty covers parts and labor
• After 2 years, coverage continues under a Lifetime Limited Factory Warranty
• Lifetime warranty includes free replacement of defective parts
• Customer is responsible for shipping and installation costs after the 2-year in-home period
• Warranty applies to residential installations only; commercial use voids all coverage
  

🕹️ Controls, Lighting, and Music Systems

• Signature, Temp-Touch, and MicroTouch Series Controls:
• 5-Year Parts Replacement Warranty
• ThermaTouch and SignaTouch Controls:
• 2-Year Parts Replacement Warranty
• Applies to residential use only
• Customer is responsible for removal, reinstallation, and shipping
  

🎵 Accessories (Steamheads, Mirrors, Lights, Speakers, etc.)

• Fog-Free Mirrors, In-Shower Lights, Showerproof & Bluetooth Speakers, Digital Shower Valves:
• 1-Year Parts Replacement Warranty
• Covers manufacturing defects under normal residential use
  

🎨 Limited Finish Warranty

• Applies to product finishes on ThermaSol components
• Group A/B Finishes: 5-year warranty against defects in material or workmanship
• Custom Finishes: Not covered under the finish warranty
• Use of abrasive cleaners, acidic sealants, or improper chemicals voids finish coverage
  

⚠️ Warranty Exclusions

ThermaSol warranties will be void if:

• Installation is improper or not in accordance with national/local codes
• The unit is used in a commercial setting or outside its intended purpose
• Unauthorized repairs or modifications are made
• Access for service is restricted or unavailable
• Non-ThermaSol parts are used
• Product serial numbers are altered or removed
  

🛑 Additional Limitations

• ThermaSol is not responsible for removal, installation, or shipping costs
• No warranty coverage is provided for used, refurbished, or "as-is" purchases
• Warranties are non-transferable and apply only to original purchasers from authorized dealers
• ThermaSol is not liable for indirect or consequential damages
  

🧾 Filing a Warranty Claim

• All warranty claims must be submitted directly to ThermaSol
• You must provide:
• Proof of purchase from an authorized reseller
• Product information, defect description, and photos (if applicable)
• Start a claim at: www.thermasol.com/warranty
• Or call ThermaSol Customer Service: (800) 776-0711