Manufacturer's Warranty

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Description

Elevate your sauna ritual with the powerful and practical Narvi Luosto VS. Built for serious steam performance, this 16kW wood-burning sauna stove delivers efficient heat with minimal firewood while adding the convenience of an integrated 30-liter stainless steel water tank—ideal for warming or boiling water during extended sauna sessions.

The Luosto VS's rounded black enamel steel exterior adds sleek, minimalist beauty to your sauna interior. Designed and manufactured in Finland, this stove features a sturdy glass door framed in cast iron, creating a cozy ambiance while allowing you to monitor the fire. With a 77-lb stone capacity and flexible flue outlet options (top or back), this stove is optimized for both power and versatility. Adjustable feet and a comfortable wooden handle complete this high-performing sauna centerpiece.

NOTE: This heater requires 2 boxes of sauna stones sold seperately. To select yours click the 'Bundle & Upgrade' button

Key Features

  • Authentic wood-burning performance designed for high-frequency sauna use
  • Integrated 30-liter water tank for added functionality and convenience
  • Durable enameled steel construction with a sleek black finish
  • Adjustable feet for seamless installation on uneven floors
  • Cast iron framed glass door adds ambiance and fire control
  • Top or rear flue connection (top only when using with cauldron)
  • Designed, engineered, and manufactured in Finland
  • CE certified with 2-year limited warranty

Dimensions & Specifications

  • Model: LUOSTO VS
  • Heat Output: 16kW
  • Room Size: 283–706 cu. ft.
  • Stone Capacity: 77 lbs (35 kg)
  • Stone Size: 4" to 6" (10–15 cm)
  • Watertank Capacity: 30 Liters
  • Firewood Capacity: Max Length 13" (33 cm), Max Diameter 2" (5 cm)
  • Flue Outlet Location: Top or Back (Top required with cauldron)
  • Stove Diameter: 23.6" (60 cm)
  • Stove Height: 29.5" (75 cm)
  • Minimum Ceiling Height: 80" (203 cm)
  • Safety Clearance – Front to Back: 57.1" (145 cm)
  • Safety Clearance – Side to Side: 47.2" (120 cm)
  • Stove Weight: 119 lbs (54 kg)
  • Shipping Weight with Stones: 196 lbs (89 kg)
  • Certifications: CE certified
  • Made In: Finland

Manuals & Guides

Why Choose Narvi?

Narvi is revered in the sauna world for its dedication to longevity, sustainability, and performance. The Luosto VS blends Finnish craftsmanship with practical design—delivering excellent steam output, efficient wood use, and thoughtful features like the integrated watertank. This is a stove designed for sauna lovers who value tradition, comfort, and innovation in one durable unit.

Fast & Free Shipping

Typical Delivery Time: Most Narvi orders arrive within 21 days (from the date your order is processed and placed with the supplier). Actual delivery timing can vary by destination, carrier scheduling, and product availability.

1) How Order Processing Works

We use a simple, verified fulfillment process to ensure accuracy and prevent backorders:

  • Order Verification: After you place your order, we confirm availability with Narvi and/or an authorized distribution partner in our network.
  • Payment Authorization: Once availability is confirmed, your payment method is charged.
  • Order Placement: We then place the order with the supplier for fulfillment.
  • Order Cutoff Time: Orders placed after 2:00 PM CST may begin processing the next business day.

2) Shipping Rates & Delivery Timeline

  • Free Shipping: Shipping is FREE to the continental U.S. (lower 48 states).
  • Typical Narvi Delivery: Up to 21 days for most orders.
  • Affirm Note: Orders paid through Affirm may delay shipping timelines by 5–7 days.

What “21 days” includes: The Narvi timeline generally includes handling, fulfillment, transit, and the carrier’s delivery appointment scheduling window.

3) Pre-Order, Out-of-Stock, or Special Order Items

If an item is pre-order, backordered, or otherwise not immediately available:

  • We will email or call to confirm you are comfortable with extended timing before processing payment.
  • Estimated timelines are estimates and may change due to production, freight, or carrier factors.
  • We will keep you updated if your estimated delivery window changes.

Outside the lower 48 states: We can often arrange shipping, but it is not part of our standard offering. Contact us for a custom quote.

4) Shipment Confirmation & Tracking

When your order ships, you will receive a Shipment Confirmation email with tracking details.

  • Tracking activation: Tracking may take up to 24 hours to populate after the label is created.
  • Carrier selection: Freight carriers vary based on cost and service quality.
  • Delivery scheduling: Most freight carriers attempt to contact you 1–2 days before delivery to schedule a delivery window (not guaranteed).


6) Damages During Shipping

InHouseWellness.com is not liable for products damaged or lost during shipping. If your order arrives damaged:

  1. Contact the carrier immediately to file a claim.
  2. Save all packaging and damaged goods.
  3. We will assist with coordination and documentation as needed.

7) Returns

Returns are governed by our Refund and Return Policy. Return instructions and the correct return address will be provided during the return process.

Warranty Included

InHouse Wellness extends the Narvi manufacturer warranty to the original purchaser. Warranty coverage, terms, and remedies are set by Narvi.

Warranty Periods (from date of purchase)

Private / residential use (non-commercial)

  • Electric sauna heaters & control panels: 2 years
  • Heating elements (resistors): 12 months
  • Wood-burning sauna stoves: 2 years
  • Spare parts & accessories: 2 years (excluding small accessories/consumables)

Other use (non-private / commercial)

  • Electric sauna heaters & control panels: 2 years
  • Heating elements (resistors): 6 months
  • Wood-burning sauna stoves: 1 year (excluding small accessories/consumables)

What Narvi Covers

Narvi’s limited warranty covers defects in materials and workmanship that occur under normal use during the applicable warranty period.

What’s Not Covered (Common Exclusions)

The Narvi warranty does not cover issues related to:

  • Improper installation, alterations, misuse/abuse, negligence, accidents, or “acts of nature”
  • Failure to follow Narvi installation, use, or maintenance instructions
  • Consumable/wear items (including certain electrical components and sauna stones), except where explicitly listed above
  • Using non-recommended stones, incorrect stone placement, or using chemicals/salts/decorative items that cause damage
  • Product mismatch (e.g., incorrectly sized heater for the sauna room or non-intended use)
  • Transportation or storage damage, or improper storage conditions
  • Non-original parts, unauthorized repairs, removed/damaged product markings
  • Rusting/sooting/discoloration caused by environmental conditions (e.g., humidity/ventilation/installation location)
  • Labor, removal/re-installation, diagnostic/service calls, or shipping/transport costs

How Warranty Claims Are Handled

Any warranty claims should be communicated directly to Narvi. To help Narvi process a claim, be prepared to provide:

  • Proof of purchase (invoice/receipt)
  • Product model/type designation and (if available) serial number
  • Clear description of the issue, plus photos/videos as requested
  • Installation and usage conditions (including sauna room details, if requested)

Important timing note: Narvi requires that defects be reported within a reasonable time, and no later than 14 days from when the defect is discovered (or should have been discovered).

Electrical installation requirement: Electric heaters must be installed and connected by a qualified electrician in accordance with Narvi instructions and applicable regulations.

The InHouse Wellness Difference

When you’re investing in premium wellness equipment, you want more than just a good deal—you want the right partner. Here’s why our customers trust us over anyone else:

  • Guaranteed Best Pricing – We work directly with manufacturers, so you never overpay. If you find a lower price, we don’t just match it—we beat it.
  • Unbeatable Shipping Times – Even if others claim faster delivery, we win. Your order ships either from our Austin, TX warehouse or straight from the manufacturer—fast, reliable, and trackable.
  • White Glove Delivery & Installation – We offer professional delivery, assembly, and installation so your new equipment is set up perfectly from day one.
  • U.S.-Based, Real Support – Our team is right here in the USA, ready to help by phone, text, or email—before, during, and long after your purchase.
  • Since 2011 – Over a decade of helping health and wellness consumers connect with top brands and the perfect products for their needs.
  • Factory Warranties Included – Full manufacturer coverage on every product, plus our help if you ever need to file a claim.
  • Exclusive Video & eBook Guides – From maintenance tips to usage tutorials, we give you the knowledge to get the most from your investment.

Bottom line: We don’t just sell equipment—we deliver the fastest shipping, the most reliable support, and the kind of buying experience you’ll tell your friends about.

THEM
Real Human Support
Friendly experts here for you via phone, chat, text & email
Offshore, slow or no support
Transparent Pricing
No hidden fees - always best price guaranteed
Surprise markups & fake discounts
Priority Shipping Access
Faster fulfillment from top-tier inventory partners
Standard processing delays
Trusted by Industry Pros
Our customers include athletes, therapists & designers
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