HUUM HIVE 12STUX PKG Electric Sauna Heater Package 12 kW

• 12 kW electric sauna heater package configuration
• Model designation: HIVE 12STUX PKG
• HIVE 12 heater power rating: 12 kW
• Sauna room minimum size: 424 ft³
• Sauna room maximum size: 636 ft³
• Optimum sauna temperature: 60–80°C (140–176°F)
• Steam level: Extended
• Heating speed rating: Slow
• Sauna stone holding capacity: 551 lb
• Heater weight: 44.1 lb
• Heater diameter: 22 in
• Heater height: 29.6 in
• Electrical connection option: 240 V 2~
• Electrical connection option: 208 V 2~
• Fuse specification: 30+30 A
• Power cable specification: 10+10 AWG
• Safety distance reference: A 4.7 in
• Safety distance reference: B 31.5 in
• Safety distance reference: H 29.5 in
• UKU control system included
• UKU temperature range: 40–110°C (104–230°F)
• UKU power supply: 240 V 2~
• UKU heating time options: 3 hours
• UKU heating time options: 6 hours
• UKU heating time options: 12 hours
• UKU heating time options: 18 hours
• UKU supports connecting sauna lighting to the control system
• UKU supports connecting ventilation to the control system
• UKU supports connecting a steamer to the control system
• Overheating protection supported by UKU
• Child lock supported by UKU
• UKU set includes CLASSIC sauna control panel
• UKU set includes main module
• UKU set includes temperature sensor
• UKU set includes door sensor
• UKU set includes control panel cable (118 in, 3 m; 4×22 AWG)
• UKU set includes temperature and door sensor cables (197+197 in, 5+5 m; 2×24 AWG)
• UKU design options include CLASSIC control panel style
• UKU design options include GLASS control panel style
• UKU design options include WOOD control panel style
• UKU extension box included
• Extension box is required when heater wattage exceeds main module capacity
• Extension box dimensions: 7 in W × 4 in D × 10 in H
• Sauna stones included
• Stone material: Olivine diabase
• Stone shape: Round
• Stone size range supported: 2–4 in (5–10 cm)
• HUUM recommends round sauna stones for milder steam
• HUUM states sauna heaters and sauna controllers are made entirely in Estonia
• Warranty period (private use): 3 years for electrical heaters
• Warranty period (commercial use): 1 year for electrical heaters
• Warranty period (private use): 3 years for control units
• Warranty period (commercial use): 1 year for control units
• Warranty exclusion: heating elements of electric heaters
• Warranty exclusion: sauna stones
• Warranty exclusion: sensors to controllers

• Brand: HUUM
• Model: HIVE 12STUX PKG
• Power rating: 12 kW
• Recommended sauna room size: 424–636 ft³
• Optimum sauna temperature: 60–80°C (140–176°F)
• Heater stone holding capacity: 551 lb
• Heater weight: 44.1 lb
• Heater size: 22 in diameter × 29.6 in height
• Electrical (heater): Supply voltage 240 V 2~
• Electrical (heater): Supply voltage 208 V 2~
• Electrical (heater): Fuse 30+30 A
• Electrical (heater): Power cable 10+10 AWG
• Safety distances: A 4.7 in
• Safety distances: B 31.5 in
• UKU temperature range: 104–230°F (40–110°C)
• UKU power supply: 240 V 2~
• Extension box dimensions: 7 in W × 4 in D × 10 in H
• Stone material: Olivine diabase
• Stone size range: 2–4 in (5–10 cm)
• Warranty (private use): 3 years (electrical heaters, control units)
• Warranty (commercial use): 1 year (electrical heaters, control units)

Choose this package when you want a complete electric heater setup built around a stone-heavy heater design and a modern control system. The HIVE heater is sized for larger rooms within its published range and is designed for a steam-focused session by surrounding the heating elements with stones and supporting a traditional ladle-on-stone routine. With UKU control and the extension box included, the package is built to support controlled heating schedules, temperature management, and integrated accessories like lighting and ventilation through the same control system.
At the brand level, HUUM focuses on sauna products that combine Estonian sauna heritage with Nordic design and modern control technology. HUUM states its heaters and controllers are made entirely in Estonia, with a production approach that emphasizes careful fabrication and consistent quality standards, along with attention to material use and sustainability goals.
For long-term ownership, UKU’s safety features such as overheating protection and child lock support everyday confidence, and the system’s capability to coordinate common sauna accessories can help streamline how your sauna is used and managed across regular sessions.

Typical delivery time: Most Huum orders arrive within 10 business days. Actual timing can vary by destination, carrier scheduling, and product availability.

Order Processing

• Order Verification: After you place an order, we confirm availability with Huum or an authorized distribution partner in our network.
• Payment Authorization: Once availability is confirmed, your payment method is charged.
• Order Placement: We then place the order with the supplier for fulfillment.
• Order Cutoff Time: Orders placed after 2:00 PM CST may begin processing the next business day.

Shipping Rates and Delivery Timeline

• Free Shipping: Shipping is FREE to the continental U.S. (lower 48 states).
• Handling Time: 1 to 10 business days
• Transit Time: 1 to 14 business days
• Affirm Note: Orders paid through Affirm can delay shipping timelines by 5 to 7 days.

Shipment Confirmation and Tracking

• You will receive a shipment confirmation email once your order ships with tracking details.
• Tracking may take up to 24 hours to populate after the label is created.
• The freight carrier may vary based on cost and service quality.
• Most freight carriers attempt to contact you 1 to 2 days before delivery to schedule a drop-off time, but this is not guaranteed.

Delivery Options

Standard Delivery

• Curbside delivery only. You are responsible for bringing the shipment inside.

Optional Upgrades

• White Glove Service: Inside delivery to a room of your choice. Does not include unpacking, assembly, or installation. Adds 2 to 5 business days for scheduling and coordination.
• Premium Installation Service: Inside delivery plus assembly and installation. May include electrical work depending on the product and site conditions. The base fee at checkout covers delivery and initial setup costs. Additional labor may be billed separately. Adds 2 to 5 business days for scheduling and coordination.

Pre Order and Special Order Items

• If an item is pre order or out of stock, we will email or call to confirm you are comfortable with extended shipping times before your payment is processed.
• Estimated timelines are estimates and may change due to production, freight, or carrier factors.
• Outside the lower 48 states: We can often arrange shipping, but it is not part of our standard offering. Contact us for a custom quote.

InHouse Wellness extends the HUUM manufacturer warranty to the original purchaser. Warranty coverage, terms, and remedies are set by HUUM. Any warranty claims should be communicated directly to HUUM.

Warranty Periods (from date of purchase)

Private / residential use

• Electric sauna heaters: 3 years
• Wood-burning heaters: 3 years
• Control units/controllers: 3 years
• Spare parts: 1 year

Commercial use

• Electric sauna heaters: 1 year
• Wood-burning heaters: 1 year
• Control units/controllers: 1 year
• Spare parts: 1 year

Commercial use definition: Includes business use, private use for commercial purposes, or private use exceeding 1,500 hours within a 12-month period.

What HUUM Covers

HUUM’s limited warranty covers defects in materials and workmanship under normal use during the applicable warranty period.

Requirements for Warranty Coverage (Key Points)

• Inspect promptly upon receipt and report any shipping/delivery damage within 7 days (or the authorized dealer’s shorter timeframe, if applicable).
• Products must be installed, connected, operated, and maintained according to HUUM manuals and all applicable local/national building, electrical, and fire-safety codes.
• Electrical products must be installed/connected by a licensed electrician, and proof may be required.
• The installed set must be complete as defined in HUUM documentation.
• The purchase price must be fully paid by the end-user.

How to File a Warranty Claim

• Notify HUUM without delay and no later than 30 days from discovering the defect or damage.
• If a visible defect/damage is discovered after delivery, submit the claim (with photos) before installation.
• Be prepared to provide:
• Product name/model and serial/batch/product number (when available)
• Description of the issue and photos (if possible)
• Description of the environment and conditions where the product was used
• Proof of purchase (invoice/receipt)
• Claims must be submitted within the warranty period.

What’s Not Covered (Common Exclusions)

The limited warranty does not cover defects/damage not caused by HUUM, including:

• Heating elements of electric heaters
• HUUM accessories
• Wood-burning stove door glass and ash grate
• Sauna stones (all heaters)
• Sensors for controllers
• Normal wear and cosmetic defects
• Damage from insufficient ventilation, constant humidity, corrosion/sooting/discoloration, or unsuitable storage/installation location
• Transportation/storage damage (including incorrect storage conditions)
• Failure to follow installation, use, or maintenance instructions
• Incorrectly sized/unsuitable product selection for the application
• Accidents, power surges, extreme weather, fires, earthquakes, or other “acts of God”
• Unauthorized repairs/modifications, non-original parts, or incompatible products
• Regular maintenance, cleaning, and periodic check-ups

When you’re investing in premium wellness equipment, you want more than just a good deal—you want the right partner. Here’s why our customers trust us over anyone else:

• Guaranteed Best Pricing – We work directly with manufacturers, so you never overpay. If you find a lower price, we don’t just match it—we beat it.
• Unbeatable Shipping Times – Even if others claim faster delivery, we win. Your order ships either from our Austin, TX warehouse or straight from the manufacturer—fast, reliable, and trackable.
• White Glove Delivery & Installation – We offer professional delivery, assembly, and installation so your new equipment is set up perfectly from day one.
• U.S.-Based, Real Support – Our team is right here in the USA, ready to help by phone, text, or email—before, during, and long after your purchase.
• Since 2011 – Over a decade of helping health and wellness consumers connect with top brands and the perfect products for their needs.
• Factory Warranties Included – Full manufacturer coverage on every product, plus our help if you ever need to file a claim.
• Exclusive Video & eBook Guides – From maintenance tips to usage tutorials, we give you the knowledge to get the most from your investment.

Bottom line: We don’t just sell equipment—we deliver the fastest shipping, the most reliable support, and the kind of buying experience you’ll tell your friends about.