Harvia Pro 20 BK WH Sauna Stove Package – 24kW Wood-Burning Stove with Chimney, Water Heater & Stones

• Wood-burning stove with 24kW output
• Includes chimney kit, chimney extension, smoke pipe, water heater, sheath, and protective bedding
• High heat capacity with 88 lbs of sauna stones
• Adjustable leveling feet for floor stability
• Dual flue connection options (top and back)
• Designed for sauna rooms from 283 to 706 cu. ft.
• Constructed from stainless steel with black powder coating
• Made in Finland with a 2-year consumer warranty

• Model: PRO 20 BK WH PKG
• Heater Output: 24kW
• Fuel Type: Wood
• Room Volume: 283–706 cu. ft.
• Minimum Room Height: 82" (209 cm)
• Stone Capacity: 88 lbs
• Flue Connection: Top and Back
• Max Firewood Length: 15" (39 cm)
• Firewood Diameter: 3–6" (8–15 cm)
• Heater Dimensions:
• Width: 16.9" (43 cm)
• Depth: 20" (51 cm)
• Height: 29.9"–31.1" (76–79 cm)
• Heater Weight: 132 lbs
• Shipping Weight (with stones): 220 lbs

Protective Bedding (WL100)

• Width: 18.5" (47 cm)
• Depth: 26.2" (67 cm)
• Height: 2.4"–3" (6–8 cm)
• Weight: 23.6 lbs

Protective Sheath (WL550)

• Width: 19.7" (50 cm)
• Depth: 22.4" (57 cm)
• Height: 32.3" (82 cm)
• Weight: 17.4 lbs

Chimney Kit (WHP1500M)

• Dimensions: 8.7" x 8.7" x 59.1" (22 x 22 x 150 cm)
• Weight: 24.9 lbs
• Material: Black powder-coated steel

Chimney Extension (WHP1000M)

• Dimensions: 8.7" x 8.7" x 39.4" (22 x 22 x 100 cm)
• Weight: 14.8 lbs
• Wind Load Tolerance: 6.5 ft above last support

Water Heater (WP220ST)

• Capacity: 22 liters
• Width: 13.98" (36 cm)
• Depth: 7.48" (19 cm)
• Height: 16.14" (41 cm)
• Weight: 9.26 lbs

Smoke Pipe (WZ11520)

• Width: 4.53" (12 cm)
• Depth: 4.53" (12 cm)
• Height: 7.9" (20 cm)
• Weight: 0.88 lbs

Harvia has long been the global leader in authentic sauna technology. With the Pro 20 BK WH Package, they’ve made it easy to create a traditional Finnish sauna experience right out of the box. Every component is built to endure—crafted with precision in Finland and backed by Harvia’s legacy of innovation. This all-in-one kit is ideal for DIY sauna builders and contractors alike, providing performance, safety, and aesthetic value in one smart package.

At InHouse Wellness, we partner with Bathing Brands, the official distributor of Harvia products, to ensure a seamless and reliable delivery experience.

📦 Shipping Details

• Shipping Method: Orders are shipped via Ground or LTL Freight, depending on product size and weight
• Processing Time: Most Harvia products ship within 7–10 business days of order confirmation
• Tracking: You will receive a shipping confirmation email with tracking once your order leaves the warehouse

🏠 Delivery Method

• Curbside Delivery (Standard):
  
  Larger Harvia items (like heaters or control systems) are delivered via freight service with curbside drop-off
• The freight carrier will contact you to schedule a delivery appointment
• Customer is responsible for moving the product to its final location

🔁 Return Policy

• Return Window: Harvia products can be returned within 30 days of purchase if unused and uninstalled
• Return Authorization Required: Email CustomerService@BathingBrands.com to request a Return Authorization (RA) number before returning any item
• Return Shipping:
• If due to damage or distributor error: Bathing Brands covers the return shipping cost
• Standard returns: Customer is responsible for return shipping (insured, using the same method it was delivered)
• Restocking Fee: There is no fixed restocking fee, but a re-boxing fee ($20–$50) may apply if new packaging is needed
• Refund Process: Products are inspected upon return; if undamaged, a refund is issued for the full amount paid, less any applicable re-boxing fees
• If damage is found, you will be advised to file a claim with your carrier

❓ Questions?

Need help with freight quotes, rural delivery coordination, or return instructions?

📧 Contact us at Support@InHouseWellness.com

📱 Or email Bathing Brands directly at CustomerService@BathingBrands.com

Harvia products sold through InHouse Wellness are protected by a limited manufacturer’s warranty covering defects in materials and workmanship when used as intended and installed properly.

✅ Warranty Coverage – Residential Use

• Sauna heaters, steam generators, control units, and heating products: 2 years
• +1 extra year when registered at Harvia.com
• Hot tubs and cold tubs: 2 years
• Saunas (frames, panels, doors, hinges): 2 years
• Covers manufacturing defects only
• Accessories (excluding small consumables): 2 years

🏢 Warranty Coverage – Commercial or Non-Consumer Use

• Electric heaters, steam generators, and control units (excluding wear-and-tear components): 2 years
• Heating elements (including spares): 6 months
• Wood-burning heaters: 6 months
• Hot tubs and cold tubs: 6 months
• Saunas (frames, panels, doors, hinges): 1 year
• Covers manufacturing defects only
• Accessories (excluding small consumables): 1 year
• Spare parts (excluding heating elements): 1 year

❌ Not Covered

• Normal wear and tear, including heating elements, relays, bulbs, stones, and other consumables
• Natural wood aging (cracking, discoloration, shrinkage, pitch)
• Damage from improper installation, misuse, harsh chemicals, or non-intended environments
• Products altered or repaired without Harvia’s written approval
• Products with missing or defaced safety or serial number labels
• Use of non-Harvia parts or accessories

📌 Warranty Conditions

• Warranty starts from the original purchase date
• Applies only to new Harvia products sold through authorized dealers
• Installation must be completed by a licensed professional per Harvia’s instructions
• Products must be used under normal conditions as described in the owner’s manual
• For visible defects, warranty claims must be submitted before installation
• Warranty is void if the product is used outside of its intended residential or commercial classification

📦 Filing a Warranty Claim

• Report defects within a reasonable time frame:
• Within 2 months for residential customers
• Within 14 days for commercial customers
• Submit a written claim with:
• Proof of purchase
• Product serial number (if applicable)
• Description of the issue and use conditions
• Clear photos, especially for visible damage
• Harvia may request the defective item be returned for inspection

⚖️ Legal & Limitations

• Harvia may choose to repair, replace, or offer a price adjustment for defective products
• Harvia is not liable for indirect damages, such as lost profits or project delays
• For non-consumers, Finnish law governs the warranty terms
• Consumers are protected under applicable local consumer laws

📞 Warranty Support

For questions or warranty help, contact:

📧 Support@InHouseWellness.com

Or reach out to Harvia directly at:

Harvia Finland Oy, P.O. Box 12, 40951 Muurame, Finland