Delta SteamScape™ 12kW Steam Generator

• Efficient Performance: Designed to provide a stable, uninterrupted steam flow for enclosures up to 550 adjusted cubic feet
• Proportional Steam Output: Eliminates temperature fluctuations, delivering a steady and comfortable steam session
• Water-Level Intelligence: Electronic sensors automatically manage water input to prevent dry firing or overfill
• Built-In Diagnostics: Microprocessor with LED indicators makes maintenance and troubleshooting simple
• Smart Control Integration: Communicates with compatible Delta control systems (sold separately) for full customization
• Stainless Steel Construction: Durable and corrosion-resistant for long service life
• UL/CUL Certified: Safety-assured for residential applications

• Model: 5GE-SMP12
• Kilowatt Rating: 12kW
• Maximum Adjusted Cubic Feet: 550 ACF
• Voltage: See Technical Specifications Chart
• Amperage: See Technical Specifications Chart
• Line Fuse: See Technical Specifications Chart
• Phase: Single
• Wattage: 12,000 watts
• Construction Material: Stainless Steel
• Product Dimensions: 17.75" L x 7.5" W x 15.5" H
• Shipping Weight: 41 lbs
• Prop 65 Warning: Contains Lead
• Delta SteamScape™ 12kW Steam Generator
• 35 ft Communication Cable (extensions sold separately)
• Installation and Operation Manual
• Limited Lifetime Warranty

Delta is a trusted name in precision-engineered water systems. The SteamScape™ line is the culmination of years of innovation, offering homeowners high-end wellness technology previously reserved for luxury spas. With features focused on comfort, consistency, and conservation, this 12kW model delivers high performance with low maintenance. Paired with Delta’s intuitive controls (sold separately), it becomes the centerpiece of a fully customized in-home spa experience—backed by Delta's industry-leading warranty and commitment to customer satisfaction.

Delta SteamScape™ products are fulfilled through our trusted logistics partner, Bathing Brands, and ship from U.S. distribution centers. Here’s what to expect:

• Shipping Timeframe: Most Delta steam systems ship within 3–5 business days, depending on availability and location.
• Delivery Method: Orders ship via freight carrier or ground service, depending on the size and weight of the product.
• Freight Appointments: Larger systems may require scheduled curbside delivery with liftgate service. The carrier will call in advance to arrange a delivery window.
• Packaging: Steam generators and components are carefully packaged to ensure protection during transit.
• Shipping Costs:
• Standard freight fees apply for contiguous U.S. delivery.
• Expedited or remote area shipping may require a custom quote.
• Accessories or small components may ship separately at no extra cost.

📦 Note: Please inspect your delivery upon arrival. If there is visible damage, refuse the shipment or note it with the carrier, and notify us immediately.

Have special delivery needs or questions about your order? Contact our support team anytime—we’re here to help ensure a smooth delivery experience.

Delta Faucet Company (DFC) stands behind the quality of its SteamScape™ steam bath systems. Here’s what you need to know about coverage for residential and commercial installations:

✅ Residential Warranty Coverage

• Steam Bath Generator Parts (excluding electronics):
  
  Lifetime Limited Warranty for the original consumer purchaser, as long as they own the home in which the unit was originally installed.
• Electronic Parts, Controls, Spa Options & Accessories:
  
  2-Year Limited Warranty from the date of receipt.
• DFC will cover labor costs for repairs/replacements for up to 2 years, when approved in advance.

🏢 Commercial Warranty Coverage

For commercial installations (including spas, gyms, rentals, or hospitality settings):

• All parts (including electronic components, spa options, and accessories) are covered by a 1-Year Limited Warranty from the date of receipt.
• Labor coverage is provided for up to 90 days, with prior DFC approval.

⚠️ Warranty Exclusions

This warranty does not cover:

• Products purchased from unauthorized sellers
• Damage from improper installation, use, or maintenance
• Outdoor installations or use in unconditioned/humid environments exceeding 104°F
• Freezing, natural disasters, or modified/altered components
• Use of residential units in commercial settings
• Units with altered or removed serial numbers

🔧 Making a Warranty Claim

To request service or warranty support:

1. Contact DFC at 800-394-6478 or email steam-prodserv@deltafaucet.com.
2. Request an RGA# (Return Goods Authorization) before returning any product.
3. Include proof of purchase and product details (model and serial number) in your claim.

When you’re investing in premium wellness equipment, you want more than just a good deal—you want the right partner. Here’s why our customers trust us over anyone else:

• Guaranteed Best Pricing – We work directly with manufacturers, so you never overpay. If you find a lower price, we don’t just match it—we beat it.
• Unbeatable Shipping Times – Even if others claim faster delivery, we win. Your order ships either from our Austin, TX warehouse or straight from the manufacturer—fast, reliable, and trackable.
• White Glove Delivery & Installation – We offer professional delivery, assembly, and installation so your new equipment is set up perfectly from day one.
• U.S.-Based, Real Support – Our team is right here in the USA, ready to help by phone, text, or email—before, during, and long after your purchase.
• Since 2011 – Over a decade of helping health and wellness consumers connect with top brands and the perfect products for their needs.
• Factory Warranties Included – Full manufacturer coverage on every product, plus our help if you ever need to file a claim.
• Exclusive Video & eBook Guides – From maintenance tips to usage tutorials, we give you the knowledge to get the most from your investment.

Bottom line: We don’t just sell equipment—we deliver the fastest shipping, the most reliable support, and the kind of buying experience you’ll tell your friends about.