Chimney out the Top with Water Tank (With Sauna)

At InHouse Wellness, we work closely with Dundalk Leisurecraft to ensure a smooth and reliable delivery of your product. Here’s what you can expect:

Order Handling: Once your order is placed, we coordinate directly with Dundalk Leisurecraft to ship your product. You will receive tracking information once your order has been picked up by the freight carrier.

Delivery Method: Products are typically delivered via curbside drop-off. The carrier will contact you to schedule a convenient delivery date. Please note that delivery will be made to the end of your driveway or curb. You will be responsible for bringing the product inside once it has been dropped off.

Unloading: If the crate is less than 92 inches (7 feet), the trucking company may provide lift gate service to assist with unloading. For larger crates, you’ll need to arrange for unloading with equipment like a forklift or tilt tow truck.

Delivery Timeframes: Estimated delivery time for products is typically 14-21 days, but please note that some products made to order may extend to 90-120 days due to manufacturing and shipping conditions.

Estimated Shipping Time: The estimated shipping time provided on the InHouse Wellness product page is typically accurate. However, if you would like confirmation or more specifics about your delivery, feel free to text, email, or call us, and we'll provide the most up-to-date information.

Damaged Shipments: While we take great care to ensure safe delivery, if the crate arrives damaged, please accept the shipment but note the damage on the Bill of Lading (BOL). Take photos of any visible damage and contact InHouse Wellness immediately to initiate a claim with Dundalk Leisurecraft.

Customer Responsibilities: Please ensure you are available to receive the delivery and prepared to unload the product. Depending on the size and weight of your product, you may need special equipment or assistance to unload it.