Manufacturer's Warranty

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Description

Description
Upgrade your sauna with the Scandia Electric Ultra Sauna Heater, designed to deliver consistent, high-quality heat for large sauna rooms. With a 12.0KW model, this durable and efficient heater ensures a powerful performance that transforms any sauna into a luxurious retreat. Ideal for both personal and commercial settings, its sleek stainless steel construction and innovative features set it apart as a premium choice in the sauna industry.

Key Features
  • Superior Design and Durability: Crafted from high-quality 22ga brushed stainless steel, this sleek heater is not only visually appealing but also built to last. The compact, wall-mounted unit fits seamlessly into any sauna room.
  • Customizable Heat Output: The 12.0KW model is capable of heating sauna rooms up to 980 cubic feet, giving you flexibility depending on the size of your space.
  • Efficient Vaporization: The innovative steamer tray design keeps your heating elements dry while allowing water to be poured over the rocks for instant vaporization, providing a rich and immersive sauna experience.
  • Safety First: Equipped with a built-in thermal cutout, the heater ensures safety by preventing overheating while maintaining optimal temperature.
  • Long-Lasting Performance: The stainless steel shell comes with an impressive 10-year warranty, while parts are covered for 1 year, making this heater a durable and reliable investment.
Product Specifications
  • Dimensions (LxWxH): 26" x 18" x 29"
  • Amperage Requirements:
    • 12.0KW/240V: 50 Amps
    • 12.0KW/208V: 57.7 Amps
    • 12.0KW/240V/3P: 29 Amps
    • 12.0KW/208V/3P: 33.4 Amps
  • Sauna Room Coverage:
    • 12.0KW: Heats up to 980 cubic feet

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Return Policy

Return Policy – Shop with Confidence

At InHouseWellness, we partner with esteemed manufacturers like Scandia Manufacturing to provide you with premium products and exceptional service. We ensure you receive the best service by extending the exact policy the manufacturer provides to us.

Return Policy on Scandia Manufacturing Products

Returns
Eligibility: Most items may be returned within 14 days of receipt for a refund, gift certificate, or exchange, excluding shipping and handling fees.

Restocking Fee: All returns are subject to a 20% restocking fee.

Condition Requirements: Items must be returned in new condition, in the original packaging, and include all manufacturer's documentation.

Non-Returnable Items: The following items are not eligible for return:

Previously installed equipment

Buckets and ladles

Back and head rests

Aromatherapy oils

Towels

Room kits (both modular and pre-cut)

Steam cabinets

Doors

Customized items

Return Process
Obtain Authorization: Before returning an item, contact our Customer Service Department to obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA number will not be accepted.

Shipping Costs: Customers are responsible for all return shipping expenses. This includes costs incurred by Scandia Manufacturing.

Inspection and Refund: Upon receipt, Scandia Manufacturing will inspect the product to determine its condition. Refunds will be issued based on this assessment.

Order Cancellations
Pre-Cut Sauna Kits, Modular Sauna Rooms, Steam Rooms, Gas Sauna Heaters, Doors, and Custom-Made Items:

Orders can be canceled within 24 hours of placement without penalty.

After 24 hours, cancellations are not permitted.

Refusal of Delivery
UPS, USPS, FedEx, or RPS Deliveries:

If delivery is refused for reasons other than damaged merchandise or a shipping error by Scandia Manufacturing, a 15% restocking fee plus all applicable shipping charges will apply.

Commercial Freight Deliveries:

Refusals for reasons other than the above will incur a 25% restocking fee plus all shipping and rerouting costs.
Important Notes

Liability: Scandia Manufacturing's liability is limited to the invoice amount.

Shipping Delays: Scandia is not responsible for delays caused by shipping carriers.

Shipping Charges: All shipping charges are non-refundable.

Warranty Details

At InHouseWellness, we ensure peace of mind with every purchase. Scandia Manufacturing provides a 10-Year Limited Warranty on Ultra Sauna heaters for residential use, covering defects in materials and workmanship. For commercial installations, a 1-Year Warranty applies. Scandia Heater Warranty Key Terms: First-year repairs or replacements are free, excluding shipping. Years 2–10 cover parts only, excluding components like gas valves, heating elements, and thermostats. Misuse, improper installation, or neglect voids the warranty.

THEM
Dedicated Customer Support
Friendly experts available pre- and post-purchase
Limited or unreliable support
Transparent Pricing
Honest pricing with no hidden fees
Surprise fees and inflated costs
Fast Product Delivery
Priority shipping for faster relaxation
Long wait times and delays
Premium Craftsmanship
Handpicked, high-quality sauna products for durability
Mass-produced with quality risks
Exclusive Bundling Options
Save more with curated bundles tailored to your needs
No bundle offers or limited options